2 MIN1. Book with a doctor
- Pick a time that suits you, including evenings.
- Answer a few questions about your hair and health.
For men and women.
Doctor led hair programme
Thinning hair deserves a proper medical answer.
A personalised hair programme designed and monitored by MMC registered doctors. Topical treatment, hair growth supplements, and prescription options where clinically appropriate, all reviewed online.
MMC REGISTERED · ONLINE CONSULT · DISCREET DELIVERY
Find your pattern
Which one looks like yours?
Different patterns of hair loss have different causes, and they need different treatment. Select the ones that feel familiar and a doctor will review them with you.
Tap a card to select. Pick as many as you like.
Receding hairline
Androgenetic
- Hairline moves back at the temples
- Runs in the family, builds slowly
63%1of men in a Singapore study
Crown thinning
Androgenetic
- Thinning at the crown or vertex
- Often spotted in photos first
Most common2pattern in Asian men
Wider parting
Female pattern
- Parting looks wider over time
- Thinning spreads evenly, not at one point
52%3of postmenopausal women
Patchy loss
Alopecia areata
- Round or oval bald patches
- Comes on suddenly, needs a doctor
1 in 504lifetime chance
Sudden shedding
Telogen effluvium
- More hair in the shower or on the pillow
- Follows childbirth, illness or stress
2 to 3 months5after the trigger
Hairline tension
Traction
- Thinning at the front or above the ears
- From tight buns, ponytails or braids
2 in 36women who tie hair tightly
Several patterns look alike. A doctor can tell them apart.
Selecting a pattern is not a diagnosis.
Your programme
Your plan may include one, or all three.
Hair responds best when treatment is consistent and adjusted over time. Which of these apply to you is a decision for your doctor, made after reviewing your assessment.
Topical treatment
A treatment applied directly to the scalp as part of a daily routine. Your doctor advises on strength and how to fit it into your day, since staying consistent matters more than anything else.
- ROUTINE
- Daily, at home
- GUIDANCE
- Strength advised by your doctor
- REVIEW
- Adjusted at follow up
What the programme includes
- Doctor consultation
- A plan built around your assessment
- Treatments delivered discreetly
- Ongoing follow up
- Care team access between reviews
- PDPA compliant privacy
No commitment to treatment. Your consultation tells you if this is right for you.
Treatments are recommended or prescribed only where clinically appropriate, following an individual consultation with a registered doctor. Not every treatment shown applies to every person. Product images are illustrative.
How it works
From first question to first delivery.
Four steps, all of it online, and a doctor involved from the start.
Step 1 of 3
2 MIN
15 TO 30 MIN2. Speak with a doctor
- An MMC registered doctor, by video or chat.
- They decide whether treatment is suitable for you.
WITHIN 24 HOURS3. Your plan arrives
- Delivered anywhere in Malaysia.
- Discreet, unmarked packaging.
Dispatch timing may vary outside the Klang Valley.
ONGOING
Speak to a licensed doctor4. Your doctor keeps reviewing
Hair changes slowly, so your plan is checked at regular follow ups and adjusted as things develop. You can reach your care team in between.
See what the first months look likeWhat to expect
Hair works on its own timeline.
Hair grows in cycles, so change is gradual. Knowing what to expect from the start makes it far easier to stay with it.
MONTH 1 TO 2
Settling into routine
The habit forming stage. Some people notice more shedding early on, which is a normal part of the hair cycle, and your doctor will talk you through it if it happens.
MONTH 3 TO 4
Paying closer attention
The point at which most people start looking more carefully at texture and density. Staying consistent matters more here than anything else you can do.
MONTH 6 AND BEYOND
Reviewed and adjusted
Your doctor assesses how things have developed and adjusts your plan accordingly. This is a long term condition, so reviews continue rather than stop.
Individual experiences vary. Your doctor will set realistic expectations with you based on your own assessment.
YOUR CARE TEAM
Every plan is reviewed by a registered doctor.
Your assessment is read by a doctor registered with the Malaysian Medical Council, not processed by a system. The same team handles your follow ups.
Dr Rowena Lau
MBBS · Hair Loss Support
- 10+ years clinical experience
- Primary care & wellness support
Dr Hashini
MD · Hair Loss Support
- 10+ years medical experience
- Internal medicine & metabolic care
Dr Kuhaneisan
MD · Hair Loss Support
- 6+ years clinical experience
- Acute care & primary assessment
Dr Amirul Farhan
MD · Hair Loss Support
- 5+ years clinical experience
- Primary care & telemedicine support
1 of 4
Doctors are assigned based on availability. You will know who reviewed your assessment, and you can ask for the same doctor at follow up where possible.
WHY ONLINE CARE
Two ways to get the same care.
Both routes end with a registered doctor deciding what is right for you. The difference is how you get there.
Typical clinic route
Hello Doktor
Waiting time
Appointment slots and travel to the clinic
Assessment completed online at your own pace
Privacy
Shared waiting area
Handled privately from your phone
Follow up
Booked as a separate visit
Scheduled check ins built into the programme
Plan adjustments
Reviewed at your next appointment
Raised with your doctor between visits
Medication collection
Collected in person
Delivered discreetly to your address
Waiting time
Typical clinic route
Appointment slots and travel to the clinic
Hello Doktor
Assessment completed online at your own pace
Privacy
Typical clinic route
Shared waiting area
Hello Doktor
Handled privately from your phone
Follow up
Typical clinic route
Booked as a separate visit
Hello Doktor
Scheduled check ins built into the programme
Plan adjustments
Typical clinic route
Reviewed at your next appointment
Hello Doktor
Raised with your doctor between visits
Medication collection
Typical clinic route
Collected in person
Hello Doktor
Delivered discreetly to your address
Neither route is better medicine. One of them just fits around your week.
Speak to a licensed doctorQuestions
Common questions.
Your hair does not have to be something you just accept.
Start with a few questions, and let a registered doctor tell you what is actually going on.